WEB TRACKING AND COOKIES POLICY

Index

Cookies are small data files that are installed on the User’s computer or mobile device and allow you to store or retrieve information generated by your activity on the network, either through your computer or mobile device. This enhances and personalizes the user’s experience on the Web and services offered.

When accessing and browsing the Web or through the mobile application, Costa Rica Green Airways can store or record IP addresses, User preferences or the type of device used, the purpose of this is to collect statistics on the number of visits or traffic on the Web, in addition to offering a personalized browsing experience, or recording your details to allow users to log in, even from other devices.

This website or the Costa Rica Green Airways mobile application may use the following Cookies, either its own or from authorized third parties:

  • Technical Cookies: they are necessary for the Web to work efficiently. These cookies are stored and are only valid temporarily. These Cookies do not store any information on your computer permanently. They are essential for controlling data traffic and communication, logging in or making purchases and other similar processes.
  • Functional Cookies: the main purpose of browser Cookies is to avoid offering you recommendations unrelated to your interests; to offer you personalized and specific commercial suggestions, such as the selected language or your previous destination searches. The usefulness of such cookies is based on the temporary monitoring of Internet browsing. The user has the option to delete these Cookies before browsing other pages of the website.
  • Statistical Analysis Cookies: Statistical Cookies allow us to know the level of recurrence of our visitors and the most popular content. Therefore, we can focus our efforts on improving the most visited areas and help the user find what they are looking for more easily. Costa Rica Green Airways may use the information of your visit to make assessments and statistical calculations on anonymous data, to guarantee the continuity of the service or to make improvements to the web site. This information will not be used for any other purpose. Costa Rica Green Airways may use third party analytics cookies.
  • Advertising Cookies: allow the advertising you see on our website or other web pages to be more personalized and in line with your preferences based, for example, on destination searches or other browsing habits. Costa Rica Green Airways may use third party advertising Cookies.
  • Geolocation Cookies: allow us to know the location of the User, with their prior consent, to provide certain services or customize the user experience.
  • Web Beacons: Costa Rica Green Airways may use third party web beacons, for example, a graphic image that allows us to know if the display of a certain advertisement has resulted in a reservation, consequently allowing us to monitor the results of the associated websites, at the same time, for statistical analysis.
  • Pixel tags: this technology allows us to track user behavior both on the Web and in e-mails.

You can view all Costa Rica Green Airways Cookies through your browser at any time and delete them.

Costa Rica Green Airways also uses local storage to collect and store personal information on the user’s device through HTML5 technology, allowing data to be retrieved even after the browser is closed. While, like a Cookie, local storage takes up less space, stored information is not sent to the server on each request and does not expire, so it must be specifically deleted.

MANAGING COOKIES

You can configure your browser to accept or reject all Cookies by default or receive a notification on the screen when you receive each Cookie, and decide on this basis, allowing access to your storage space. Thus, we suggest that you consult the help section of your browser to find out how to change your current settings. You can also use tools to block tracking Cookies, such as “do not track”.

You also have the option to revoke your consent for Costa Rica Green Airways to use Cookies at any time by configuring your browser as described below:

For Microsoft Internet Explorer, go to “Tools”, select “Internet Options” and then “Privacy”.

In Firefox, for Mac users, go to “Preferences”, select “Privacy” and then “Show Cookies”. For Windows users, go to “Tools”, select “Options”, then “Privacy” and finally “Use custom settings for history”.

If you use Safari, go to “Preferences”, then select “Privacy”.

In Google Chrome, go to “Tools”, select “Options” (“Preferences” in the case of Mac users), then “Advanced” and finally “Content Settings” in the Privacy section and check “Cookies” in the “Content Settings” dialog box.

However, please note that disabling Cookies may affect the performance of certain sections of the website and application.

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